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Refund and Cancellation

Last updated March 01, 2024

 

CANCELLATION

 

If the customer changes its mind for the services taken, we will not be liable to cancel the service. In case customers asks us to hold the processing of the service, we shall hold the fees paid for a period of 1 year from the date of payment. 

Before processing any refund, we reserve the right to make best effort to complete the service. In case, of non completion of services post receipt of refund request, a cancellation fee of 20% + earned fee + fee paid to government or any third party would be applicable.

REFUNDS

 

All sales are final and no refund will be issued. We will only refund the money only in case we fail to provide service to our customers from our end post our internal investigation. Applicant need to apply for the same via email at contact@lionicstudios.com. The time required to process the refund and credit the amount to the customer's bank account would be 10-14 working days, in above case.

Refund will not be provided to the user, once it is earned by the company, because of the time and energy invested by our manpower for their work done, which is not returnable. So basically, all the processing fees, payment gateway charges, admin fees, and cost of resources for the work done, will be deducted. In short, further, we can’t refund any money which is paid to government bodies, such as filing fees or taxes, or to other third parties with a role in processing your order.

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

 

+919875390198

contact@lionicstudios.com

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